OPTIMIZATION RESULTS

Results are everything. 

Whether explicitly stated or implicitly implied we know that results are the key to solid, sustained relationships that mutually benefit both parties.  As a company singularly focused on optimizing automated contact programs, we understand the importance of results. 

Below are some results we have and continue to deliver for our clients:

• Processed over 1 billion automated contacts across our 20 years of experience.
• Saving over $1.5 M in reduced preventable truck rolls per month for a large cable service provider—reducing monthly No Access incidents by 20%.

• Saving over $4.3M annually in manual error-handling costs for a large international telecommunications provider—Saving over $50M in manual error-handling costs since 2000.

• Suppressing over $250k a month in live dispatch support costs for an international financial services operation.

• Verifying over 15 million service activation orders annually.

• Reducing 2/3rds of avoidable appointment workload monthly for a Fortune 50 field service operation.

• Processing several million customer satisfaction surveys a month and tens of millions annually.

To learn more about the results SkyCreek has generated for referencable customers please contact our dedicated account management team.